Frequently Asked Questions

Are artwork purchases refundable?

All artwork sales are final. RTown does not offer full cash refunds on artwork purchases.

What if I get the artwork home and it isn't right for my space?

We understand that choosing art is personal, and sometimes a piece feels different once it's in your home. Contact us as soon as possible and we'll do our best to find a solution.

Do you offer store credit?

In certain circumstances, RTown may offer store credit toward another artwork or eligible RTown purchase. Our collection is available online, so collectors can shop from anywhere.

What if the artwork arrives damaged?

Please contact us right away (within 7 days of delivery) and send photos of the artwork, packaging, and shipping box. Please keep all original packaging until we've had a chance to review the issue. If the damage occurred during shipping, we'll work with the appropriate parties to determine the best resolution.

What if I simply change my mind?

Because artwork is original and inventory is limited, we do not offer refunds simply because a collector changes their mind. We're always happy to help with questions about scale, color, placement, and fit before a purchase.

Yes. We offer a layaway option on artwork purchases. A 50% deposit is required to place the piece on hold, with the remaining 50% due the following month. Pieces must be paid for in full before leaving the gallery.

Yes, we are able to ship artwork to collectors both in the States and internationally.

No. Shipping costs are not included in the listed price of the artwork. Shipping fees are invoiced separately and must be paid in full prior to shipment.
However, we are always looking to improve and hope to have shipping included at checkout in the future.

Yes. We accept artist submissions on a rolling basis; however, due to the high volume of inquiries, we are unable to respond to all portfolio submissions. We host multiple open calls for group exhibitions throughout the year, which can be found under the Call for Art tab in our menu.

For general consideration, please email your portfolio and current Curriculum Vitae to info@rtowngallery.com. To apply for a specific exhibition, please follow the submission guidelines listed in the corresponding Call for Art.

Yes. Children are welcome when accompanied by an adult. For safety reasons, minors under the age of 16 are not permitted in the gallery without adult supervision.

We host opening receptions almost monthly, along with occasional artist talks and workshops at the discretion of participating artists. All exhibition receptions are free and open to the public.
You can view our upcoming events on our calendar.

Schools interested in arranging a field trip or educational visit are encouraged to contact rtowngallerygm@gmail.com.

Yes. We periodically offer internships and volunteer opportunities for students and emerging professionals interested in gaining experience in a contemporary gallery setting. Opportunities may vary throughout the year. To inquire about current or upcoming positions, please contact rtowngallerygm@gmail.com with a brief introduction and any relevant academic or professional experience.